Shipping Policy
Thank you for visiting and shopping at MUZMAK! We are committed to providing you with a seamless and enjoyable shopping experience. Below is our shipping policy to help you understand how we handle orders and deliveries.
### **Processing Time**
- All orders are processed within **1-3 business days** (excluding weekends and holidays).
- If we experience a high volume of orders, processing times may be delayed. In such cases, we will notify you via email.
### **Shipping Rates & Delivery Times**
We offer the following shipping options:
- **Standard Shipping**
- Delivery Time: 5-10 business days
- Cost: $10 "Free for orders over $50"
*Please note that delivery times are estimates and may vary depending on factors beyond our control, such as carrier delays or weather conditions.*
### **Shipping Destinations**
- We currently ship within the United States only.
- Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
### **Order Tracking**
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
### **Lost, Damaged, or Delayed Shipments**
- We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
- If your order arrives damaged, please contact us at [Your Email Address] within **48 hours** of delivery with photos of the damaged items and packaging. We will work with you to resolve the issue promptly.
- For delayed shipments, please allow additional time for delivery before contacting us as delays may occur due to unforeseen circumstances.
### **Incorrect Shipping Information**
Please ensure that your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
### **Contact Us**
If you have any questions about our shipping policy or need assistance with your order, please contact us
We appreciate your support and look forward to serving you!